Privacy policy

Privacy Policy

Effective Date: October 30, 2026

1. Introduction

Sevans Equipment, operated by Sevans Group LLC ("Company," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sevans Equipment.

This Privacy Policy applies to our website, https://sevansequipment.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you acknowledge that you have read and understood our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Sevans Equipment, operated by Sevans Group LLC, a limited liability company registered in Texas, United States, responsible for your information under this Privacy Policy.
Country: Where Sevans Equipment or its owners are based; in this case, the United States.
Customer: Refers to any individual, business, company, or organization that purchases products or uses services provided by Sevans Equipment.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit https://sevansequipment.com and use our services.
IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
Personnel: Refers to individuals who are employed by Sevans Equipment or are under contract to perform services on behalf of the Company.
Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Service: Refers to the website, products, and services provided by Sevans Equipment.
Third-Party Service: Refers to service providers, payment processors, shipping providers, advertising partners, promotional and marketing partners, and others who assist us in operating our business or providing our services.
Website: Sevans Equipment's website, which can be accessed at https://sevansequipment.com.
You: Any individual or entity that visits our Website, purchases our products, or uses our Services.

3. Information We Collect

We collect information from you when you:

Visit our website.
Register or create an account on our site.
Place an order.
Subscribe to our newsletter.
Respond to a survey.
Fill out a form.
Contact our customer service team.

Personal Information Collected:

Name / Username
Email addresses
Phone numbers
Mailing addresses
Billing addresses
Shipping addresses
Order and transaction information
Business or company information, when provided

We may also automatically collect certain technical information when you visit our Website, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.

Payment information may be collected and processed by our third-party payment service providers to securely complete transactions.

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

To Personalize Your Experience: Your information helps us better respond to your individual needs.
To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
To Process Transactions: We may use the information you provide to process your orders, payments, shipping arrangements, and transactions.
To Administer Contests, Promotions, Surveys, or Other Site Features.
To Send Periodic Emails: The email address you provide may be used to send you information, updates, and notifications related to your order or inquiry. We may also send promotional communications where permitted by law and in accordance with your communication preferences.
To Protect Our Business: We may use information to detect and prevent fraudulent transactions, unauthorized activities, or other security concerns.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect information from third-party services when necessary to provide our services to customers. End users may voluntarily provide us with information they have made available on social media websites or other publicly accessible platforms.

You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

5.2 Customer Information from Third Parties

We may receive some information from third parties when you contact us or use our services.

For example, we may receive automated fraud detection information from third-party services, transaction information from payment processors, or shipment updates from shipping providers.

We may also collect information that is publicly available on social media websites or other public sources when relevant to providing our services.

6. Sharing Your Information

We may share your information with:

Third-Party Service Providers: Trusted parties who assist us in operating our website, processing payments, fulfilling orders, delivering products, conducting our business, or servicing you, subject to applicable confidentiality and data protection obligations.
Suppliers and Shipping Providers: Manufacturers, distributors, fulfillment partners, and shipping carriers when necessary to process and deliver your orders.
Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
Legal Requirements: When required by law or in response to valid requests by public authorities.
Marketing and Analytics Providers: Third-party providers that help us understand website activity, measure advertising effectiveness, and improve our marketing efforts, subject to applicable privacy laws and user preferences.

We do not disclose your personal information to unrelated third parties except as described in this Privacy Policy or as otherwise permitted or required by law.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies: Files with a small amount of data that may include a unique identifier. Cookies are sent to your browser from a website and stored on your device.
Use of Cookies: To improve your experience, remember your preferences, maintain shopping cart functionality, and understand how you interact with our Service.
Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Where available, you may also manage certain privacy preferences through our Website.

Please note that disabling certain cookies may affect the functionality of our Website, including shopping cart and checkout features.

8. Data Security

We implement reasonable security measures designed to maintain the safety of your personal information, including:

Secure Connections: Our Website uses HTTPS encryption to help protect information transmitted between your browser and our Website.
Payment Security: Payment information is processed through third-party payment service providers that maintain their own security measures and safeguards.
Access Controls: Access to personal information is limited to authorized personnel and service providers who require it to perform their responsibilities.

Note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, including processing transactions, maintaining business records, providing customer support, resolving disputes, and complying with our legal obligations.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it, as appropriate and subject to applicable legal requirements.

10. Your Rights

Depending on your location and applicable privacy laws, you may have the following data protection rights:

Access: The right to request copies of your personal information.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we delete your personal information, subject to applicable legal exceptions.
Restrict Processing: The right to request that we restrict the processing of your personal information.
Object to Processing: The right to object to certain processing of your personal information.
Data Portability: The right to request that we transfer your data to another organization, where applicable.
Marketing Preferences: The right to opt out of promotional communications by following the unsubscribe instructions included in those communications or by contacting us.

To exercise any applicable privacy rights, please contact us at support@sevansequipment.com.

We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe that a child under 13 has provided us with personal information, please contact us at support@sevansequipment.com.

12. International Data Transfers

Your information may be transferred to—and maintained on—computers or servers located outside of your state, province, country, or other governmental jurisdiction.

These locations may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures to protect personal information transferred across international borders.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the updated Privacy Policy on this page with a revised "Effective Date."

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our Service following any modifications will be subject to the updated Privacy Policy, to the extent permitted by applicable law.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Sevans Equipment
Operated by Sevans Group LLC

Website: https://sevansequipment.com
Email: support@sevansequipment.com
Phone: (254) 298-9816
Address: 6051 Azle Ave, Fort Worth, TX 76135, United States

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Central Time